Unleash Your Imagination, Shape Your Story
Fabley, 2023.
Platform
- Pricing
- Teams
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- Refer a friend
- Updates
Company
- Overview
- Design
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- Collaborate
- Sletch Plugin
Resources
- Help Center
- Resources
- Guides
- Examples
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Get the app
Technical Support
Table of Contents
I have bad Internet - Does Chat mode help?
Yes, you can! Switching to chat mode helps a lot because it turns off text-to-speech and text-to-image features. This means you won’t need to download as much data. Most of Fabley’s processing happens on our servers, so you should still be able to enjoy the app even with a weak internet connection in chat mode. If you’re still having trouble, try improving your download resources on your phone or PC.
I have a problem logging in
If you forgot your password or need to change your E-Mail address, check out the FAQ page. If you still cannot login, check the following:
- Discord or X page of Fabley AI, as the service can be down due to maintenance or other reasons.
- Check your internet connection quality.
- If you still cannot login, write us an E-Mail with the topic “Login problem!” and we will prioritize your request. Make sure to write with your registered E-Mail address.
What to do if the app is not working properly?
If you’re having trouble with the app, try these steps:
- Restart the App: Sometimes, a simple restart can refresh everything and fix the issue.
- Reinstall the App: Reinstalling ensures you have the latest version, which can often resolve unexpected glitches.
If the problem persists, don’t hesitate to reach out to our support team. You can submit a support ticket through the app or our website. Our dedicated team is here to help and will assist you in getting everything back on track.
How to report bugs or errors?
If you run into any bugs or errors while using Fabley, we’ve made it super easy for you to let us know. Just click the “Report Bug” icon on the play screen. This way, you can report problems without disrupting your creative flow. You can also find this option in your profile, so it’s always accessible. We appreciate your help in making Fabley even better!
Contact information for technical support
If you need help or have any questions about Fabley, head over to our Support Page where you can submit a support ticket for personalized assistance. For a more interactive experience, you can also join our discussions and get help through our dedicated channels on Discord and the Telegram Community. We’re here to help!
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